Quilts of Valor®Foundation Privacy Policy

I. Introduction

This Privacy Policy explains how the Quilts of Valor Foundation (QOVF) collects, uses, shares and safeguards Personal Data and Non-Personal Data on www.qovf.org, mobile websites, microsites, mobile applications, QOVF social media sites and any other digital services and platforms officially operated or used by QOVF from time to time (“sites”), as well as by phone or by paper.

II. Changes to the Privacy Policy

As QOVF, its membership, products and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Effective Date” at the bottom of this page.

III. Types of Data We Collect

Personal Data

We collect information (whether online, by phone, or by paper) that enables QOVF to identify or contact you (“Personal Data”) to carry out its business purposes. QOVF Sites collect this information for a variety of business reasons, including but not limited to, applying for membership, registering for a QOVF event or program, purchasing QOVF products or services or otherwise interacting with QOVF.

The types of Personal Data we collect include, but are not limited to:

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our members/customers);
  • Other identification information (e.g., photographs, military history);
  • Financial information (e.g., credit and debit card numbers, credit reports, passwords and PIN numbers) for product sales or employment purposes.

QOVF also receives Personal Data from third parties for use in fulfilling our Mission to cover Service Members and Veterans touched by war with comforting and healing Quilts of Valor.

 Non-Personal Data

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect can include, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site);
  • Products and services viewed, including advertisements for such products and services;
  • Computer type, operating system and platform type;
  • Internet service provider;
  • Your industry and business (e.g., company size and location, job functions and seniority levels).

IV. How We Use Your Data

In addition to the uses described above, we use your Personal Data, sometimes combined with NonPersonal Data, in a variety of ways including, but not limited to the below, in order to:

Personal Data

  • Identify you when you visit our sites;
  • Provide service communications such as membership renewals, order confirmations, program registrations and customer service messages;
  • Provide products, information and services you request or that we think may interest you;
  • Respond to your emails or online requests for products, services, or information;
  • Deliver and process surveys;
  • Personalize and improve the usability of the sites;
  • Fulfill and/or deliver QOVF products and services;
  • Tailor content, advertising and marketing to you.

Non-Personal Data

We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by QOVF, you may be subject to the privacy policies of these third-party sites.

V. How We Share Your Data

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., QOVF may contract with third parties to provide services on our behalf such as data hosting services; packaging, mailing and delivering services; customer support and consulting services; and event registration services).
  • Share data with third parties as required by law or to protect QOVF in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on QOVF; (b) protect and defend QOVF’s rights or property; or (c) protect the personal safety of QOVF personnel or members of the public in appropriate circumstances.
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., member product discounts). Users can request their information to be removed from such lists by contacting us, as set forth in the “Contact Information” section below.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted as follows:
  1. Your email address will be used only by QOVF, its entities and QOVF vendors performing member services, or offering products on QOVF’s behalf.
  2. QOVF does not sell or rent email addresses to anyone outside QOVF, nor does QOVF share email addresses to unrelated third-parties, affiliates, or QOVF members.  Please understand, however, that in such cases, your email address may be visible to others who have interest in QOVF events.
  3. QOVF also shares your email address with third parties to enable QOVF to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
  4. QOVF shares email addresses with third parties as necessary for the QOVF to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

VI. How You Can Manage the Processing of Your Data

You can manage your profile and email preferences, including “opting out” of email by contacting us using the information in the “Contact Information” section below. Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products or membership signup/renewal), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law. You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time. 

VII. Children

We do not knowingly collect Personal Data from or market to children under the age of 13.

VIII. How We Protect Personal Data

QOVF implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, QOVF cannot guarantee or warrant the security of the Personal Data you transmit to us, or
to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

IX. User ID and Password

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data. To help you protect your privacy, these Sites have tools to help you log in and log out.

X. Linking to Other Internet Sites

You should be aware that other Internet sites that are linked from the Sites or from an QOVF email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

XI. How You Can Access, Change and Delete Your Personal Data?

We rely on you to update and correct your Personal Data. If you are a user of our Sites, subscriber to QOVF publications, purchaser of QOVF products and services, or an QOVF member, you can review, update and correct your information directly on the members only page or by contacting us using the information in the “Contact Information” section below. Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your Personal Data indefinitely, even after you are no longer an QOVF member, in order to provide you with future marketing opportunities and
other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements. Please note that you can request, at any time, that we delete your Personal Data. All requests must be directed to the contact in the “Contact Information” section below. We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties. When we delete your Personal Data, it will be removed from our active data bases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if QOVF determines that it is not practical or possible to delete it.

XII. Cookies and Other Web Devices

Our website sends cookies (e.g., pieces of code or text placed on your computer by us or third-parties when you browse our Sites) to your web browser (if your browser’s preferences allow it) to collect data when you browse our Sites. Cookie settings can be controlled in your Internet browser to automatically reject some forms of cookies. If you view our website without changing your cookie settings, you are indicating your consent to receive all cookies from our Sites. If you do not allow cookies, some features and functionality of our Sites may not operate as expected. In addition to cookies, we place technological tools (and allow certain third parties to place technological tools) such as tags and beacons (e.g., code scripts that are primarily used to track visitors’ activities on our Sites by web analytics software), Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.

XIII. Transmission of Data to Other Countries

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

XIV. Right to Complain to Supervisory Authority

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

XV. Breach Notification

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

XVI. Contact Information

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.
Quilts of Valor Foundation
PO Box 191
Winterset, IA 50278
Contact QOVF
















Effective Date: June 28, 2018